Technology
Get Closer To Your Customers With Smart Outsourcing Solutions
Technology is one of the dominant industrial sectors around the world – and if trends are to be believed it’s nowhere near its peak. In utilizing this growth, most businesses in this domain focus on the tech part of their service and end up losing sight of the customers. This inadequacy reflects in their communication strategy and overall customer experience (CX) – which significantly harms the company’s growth prospect.
As a global outsourcing services provider for technology, we can help you here by streamlining your CX and establishing support infrastructure that can withstand the market dynamics. Our multichannel approach and multilingual capabilities allow you to reach customers across touchpoints and earn their loyalty.
With our team of certified tech support agents, we can provide your customers with timely and appropriate support. This in turn can boost their satisfaction level and experience and help you create a loyal customer base, which is essential for long-term business success.
- Tech Start-ups
- IT Services
- Fintech
- EdTech
- Product (Software)
It is often difficult for new businesses to navigate the complexities of consumer-business relationships in a cost-effective manner. We assist them in resolving this with our three-decade-long experience and innovative support solutions as a global outsourcing services provider for the technology sector. It allows them to focus on technical operations while also improving their business provisions.
Our support models are tailored to your specific IT challenges. As a global technology outsourcing services provider, we have the expertise, resources, infrastructure, and technology to resolve queries, gather insights, and increase customer satisfaction.
From customer service and collection assistance to back office needs and app support, our experienced team can handle it all. We also efficiently deliver on the promise of a personalised and prompt CX.
From customer service and collection assistance to back office needs and app support, our experienced team can handle it all. We also efficiently deliver on the promise of a personalised and prompt CX.
Our ability to handle a wide range of CX functions while maintaining deep domain expertise makes us an ideal outsourcing partner for software companies. You can build products that inspire customer loyalty by leveraging our personalised services, omnichannel support models, and certified team of resources.
Frequently Asked Questions
As a 24/7 customer engagement services provider, we have the latest and the most advanced tools, technology, and processes. Once you choose us as your outsourcing partner, we will allot a dedicated project manager who will be in constant contact with you. We will also hire the right team for your process and train them to meet your outsourcing requirements. We will keep you informed about the progress of your processes through detailed and timely reporting.
Yes, we are committed to providing quality service to our clients at a reasonable price. You can always ask for a quote for detailed pricing from us – your 24/7 customer engagement services provider.
Nine 2 Six is a leading 24/7 customer engagement services provider with offices in 2 countries across the globe. We have the latest tool, technology, and infrastructure along with a global talent pool to ensure high-quality services to all our clients.
Once you’ve decided to outsource your services to Nine 2 Six, you can simply fill out the inquiry form by clicking the ‘Get A Quote’ button at the top right corner of the webpage. We will get back to you as soon as we receive your request.
Get a Quote
Email: [email protected]